ABOUT ME...

My name is Claire and I am a virtual communications assistant based in Leicester. I offer freelance communication and admin services to business and individuals.

After ten years of working in communications and public relations (PR), followed by ten years working for our family businesses I have decided to use my experience and skills to help other businesses, organisations and individuals. 

I have a nice mix of clients and I do a variety of tasks for them including, general admin, PR reporting (using ACE, Coverage Book and Releasd), media scanning (using Readly, Press Reader, Google Alerts and TalkWalker), research, press releases and event admin. 

I have a BA(Hons) in Communication from Bournemouth University. This was a three-year vocational course and it focussed on PR, advertising and English literature. 

After graduating, I worked at the Institution of Fire Engineers (IFE) as their Marketing Officer. This was a varied role with a mix of administrative and marketing responsibilities. I was responsible for the administration of all of their events. I booked conference facilities, accommodation, registered delegates, coordinated delegate packs, booked exhibition space, as well as advertising and promoting the events. I also helped to develop promotional literature for the membership packages they offered. 

I have worked for various national NHS programmes in communications, starting as a Communications Assistant and working my way up to National Communications Manager. I wrote content for newsletters, articles, websites and promotional material.  I handled website enquiries, press enquiries and I wrote the internal newsletter for the regional teams. In each role, I did all of my own administration from email management to event management. I also arranged travel and accommodation for other team members.

When my children were small I chose to work from home and started to do some administration for my husband's IT business. I helped with email management, website content, and when required I would provide administrative support in the office. This usually involved meeting and greeting visitors and taking meeting notes. We also had an online furniture business which I ran from home. We sold furniture through eBay, Amazon and our own website. I listed the adverts, answered all enquiries and processed all orders. I coordinated all of the deliveries and was the first point of contact for everything.

I have set up The Creative PA as my roles have always been a mix of administration and communication skills.   Please get in touch to see how I can help you - however big or small the project! I look forward to hearing from you!

*clients provide the login details for reporting tools and Readly

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